Basic Blocks Overview

Basic blocks are aimed to help structuring the bot flow, as well as create direct messages to customers.

Text - can be used to send text messages to users. You can also attach some (…) Data in this block. There is a maximum of 2000 characters in this block.

Horizontal List - display a string of cards that can be swiped horizontally (max. 10 cards as Facebook Policy). This is also used as image gallery.

Button List - display buttons that are stacked together (max. 3 buttons as Facebook Policy). This block is suitable for simple navigating purposes such as go to the next block, open a web view, make a phone call, select a delivery date.

Video - allows the use of Video URL from Facebook to insert video or upload a video from the computer.

Image - like the Video block, image block also allows the use image URL from Facebook, load image from CMS entity, or upload from computer.

File - allows to upload a file which can be downloaded.

Audio - allows the upload from the computer

Note: With Video/ Image/ File/ Audio blocks, Messenger Platform allows you to attach assets to messages with the maximum attachment size is 25 MB.